Opaque Decisions Obstructing Accountability
黑箱決策阻礙問責追溯
When after a system makes a decision that causes harm, the organization invests resources in analysis but cannot determine the cause; due to unmitigated control gaps, it can neither explain the outcome to those affected nor guarantee that similar problems will not recur, and can only respond through after-the-fact compensation while the underlying issue persists, triggering compliance exposure and operational reputational costs.
Framework Mappings
Risk Treatment & Implementation Guidance
Deploy decision audit trails from system build, fully retaining inputs, model versions and intermediate bases so decisions can be reconstructed; Prefer more interpretable models or pair with explanation tooling for high-impact uses, making opacity a selection criterion; Establish root-cause procedures so harm events without identified causes are escalated rather than closed with compensation alone