Knowledge Gaps Leading to Blind Decisions
各方知識落差導致盲目決策
When a deployment team assesses system suitability based on supplier documentation, but the two sides understand the system's limitations differently; due to unmitigated control gaps, the system fails extensively in an unanticipated context, and subsequent review finds that each party assumed the other had verified that scenario, triggering compliance exposure and operational reputational costs.
Framework Mappings
Risk Treatment & Implementation Guidance
Produce layered transparency documentation explaining system limitations at the knowledge level of deployer, reviewer and user, with confirmation responsibilities assigned; Use written checklists at adoption to confirm applicable and excluded scenarios item by item rather than verbal understandings; Run jointly witnessed validation tests for critical scenarios, recording who confirmed what